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  • Go to Customer Portal
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Booking
  • Vehicle
  • Booking
    • Booking requirements
    • The booking
    • After the booking request
    • Contract
  • Payment
  • B2B
  • Vehicle Subscription
    • Mileage packages
    • Change Vehicle
    • Other
  • Contract Duration
  • Pickup & Delivery
    • Vehicle handover
    • Delivery
  • Cancellation and Return
    • Cancellation
    • Vehicle return
    • Purchase after subscription
    • Revocation
  • Insurance & Damages
    • Deductible
    • Second driver
    • No-claims class
    • Vehicle owner
    • Damage
    • Abroad
  • Breakdown or accident
      Back to home
      1. help center & FAQ
      2. Booking
      • Vehicle
      • Booking
        • Booking requirements
        • The booking
        • After the booking request
        • Contract
      • Payment
      • B2B
      • Vehicle Subscription
        • Mileage packages
        • Change Vehicle
        • Other
      • Contract Duration
      • Pickup & Delivery
        • Vehicle handover
        • Delivery
      • Cancellation and Return
        • Cancellation
        • Vehicle return
        • Purchase after subscription
        • Revocation
      • Insurance & Damages
        • Deductible
        • Second driver
        • No-claims class
        • Vehicle owner
        • Damage
        • Abroad
      • Breakdown or accident

      Booking

      All questions and info about the booking & after the booking request.

      Booking requirements

      • What are the requirements for the vehicle subscription?
      • How old do I have to be to subscribe to a vehicle with FAAREN?
      • In which regions of Germany can I use the FAAREN vehicle subscription?
      • Is it also possible to use the FAAREN vehicle subscription from Switzerland?
      • If I live outside Germany, can I subscribe to a vehicle with you?
      • Is a subscription possible with negative credit history?
      • Is there an entry fee at FAAREN?
      • Do I have to pay a deposit?
      See more

      The booking

      • How can I subscribe to a vehicle?
      • What documents do I need to have ready to subscribe to a vehicle at FAAREN?
      • Can you also wish for a license plate combination?
      • Does my desired date reflect a binding date?
      • What are the monthly costs for a vehicle on subscription?
      • How will my credit rating be checked?
      • When and how is the registration of additional drivers done?
      • What other costs can I incur besides the monthly payment?
      • How does the subscription contract come about?
      See more

      After the booking request

      • How do I know the status of my booking?
      • What is the process after my booking request?
      • How fast is my vehicle available?
      • When will I receive a confirmation of my booking request?
      • How will the dealership contact me?
      • Why was my booking declined?
      • How does the customer service portal help me?
      See more

      Contract

      • With whom is the contractual relationship established?
      • go to faaren.com
      • Go to Customer Portal
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