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Booking
Vehicle
Booking
Booking requirements
The booking
After the booking request
Contract
Payment
B2B
Vehicle Subscription
Mileage packages
Change Vehicle
Other
Contract Duration
Pickup & Delivery
Vehicle handover
Delivery
Cancellation and Return
Cancellation
Vehicle return
Purchase after subscription
Revocation
Insurance & Damages
Deductible
Second driver
No-claims class
Vehicle owner
Damage
Abroad
Breakdown or accident
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help center & FAQ
Booking
Vehicle
Booking
Booking requirements
The booking
After the booking request
Contract
Payment
B2B
Vehicle Subscription
Mileage packages
Change Vehicle
Other
Contract Duration
Pickup & Delivery
Vehicle handover
Delivery
Cancellation and Return
Cancellation
Vehicle return
Purchase after subscription
Revocation
Insurance & Damages
Deductible
Second driver
No-claims class
Vehicle owner
Damage
Abroad
Breakdown or accident
Booking
All questions and info about the booking & after the booking request.
Booking requirements
What are the requirements for the vehicle subscription?
How old do I have to be to subscribe to a vehicle with FAAREN?
In which regions of Germany can I use the FAAREN vehicle subscription?
Is it also possible to use the FAAREN vehicle subscription from Switzerland?
If I live outside Germany, can I subscribe to a vehicle with you?
Is a subscription possible with negative credit history?
Is there an entry fee at FAAREN?
Do I have to pay a deposit?
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The booking
How can I subscribe to a vehicle?
What documents do I need to have ready to subscribe to a vehicle at FAAREN?
Can you also wish for a license plate combination?
Does my desired date reflect a binding date?
What are the monthly costs for a vehicle on subscription?
How will my credit rating be checked?
When and how is the registration of additional drivers done?
What other costs can I incur besides the monthly payment?
How does the subscription contract come about?
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After the booking request
How do I know the status of my booking?
What is the process after my booking request?
How fast is my vehicle available?
When will I receive a confirmation of my booking request?
How will the dealership contact me?
Why was my booking declined?
How does the customer service portal help me?
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Contract
With whom is the contractual relationship established?