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help center & FAQ
Payment
Vehicle
Booking
Booking requirements
The booking
After the booking request
Contract
Payment
B2B
Vehicle Subscription
Mileage packages
Change Vehicle
Other
Contract Duration
Pickup & Delivery
Vehicle handover
Delivery
Cancellation and Return
Cancellation
Vehicle return
Purchase after subscription
Revocation
Insurance & Damages
Deductible
Second driver
No-claims class
Vehicle owner
Damage
Abroad
Breakdown or accident
Payment
All questions about the payment
How Do I Get a Refund? 💰
What Payment Options Do I Have? 💳💶
When is the Monthly Fee Debited? 💳
Where Can I Find the Invoices for My Car Subscription? 📄
Can I Still Change the Account from Which the Subscription is Debited? 💳
How Do I Dispute an Invoice? 📄