help center & FAQ

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help center & FAQ

Vehicle Subscription

Vehicle Subscription

All about the questions you might have during an already existing vehicle subscription with FAAREN.

Vehicle Swap Only Possible After Contract Term or Minimum Term 🚗🔄

Mileage packages

Mileage for Promotional Vehicles 🚗📉

What Mileage Packages Can I Choose with FAAREN? 📊

Can I Carry Over My Mileage Credit from One Month to the Next? 📈

Can I Change My Booked Mileage Package During the Subscription Period? 🚗📈

Are Unused Kilometers Reimbursed? 🚗📉

What Happens If I Exceed My Kilometer Limit? 🚗📈

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Change Vehicle

How can I change my vehicle?

How often can I change my vehicle?

Other

Do I Have the Right to a Resident Parking Permit with a Subscribed Car? 🅿️

Is There a FAAREN Hotline? 📞

What is Included in the "All-Inclusive" Car Subscription? 🚗✨

What If I Got a Speeding Ticket or a Fine? 🚦📄

Can I Bring a Pet in the Car? 🐾

Can I Pause My Subscription If I Don't Need the Car for a While? 🚗⏸️

What Should I Do If I Have Technical Problems with the Vehicle? 🚗⚙️

What Are the Advantages of a Car Subscription Compared to Buying a Car? 🚗💡

Can I Transfer My Subscription to Another Person? 🔄🚗

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