1. help center & FAQ
  2. Breakdown or accident

What About Roadside Assistance? 🚗🔧

The vehicles are usually equipped with a 24/7 emergency number. Additionally, you will find the phone number of the mobility provider in your vehicle after the handover. In case of a breakdown, please contact the respective provider with whom you have the subscription contract. The contacts will gladly assist you.

Additional Information:

  • Contact Details: You can also find the contact details in the "Subscription" section of your customer dashboard.
  • Mobility Guarantee: New vehicles may also come with a mobility guarantee.