The process after your booking request involves several steps:
-
Confirmation Email: After receiving your booking request, you will get a confirmation email.
-
Credit Check: Your creditworthiness is individually reviewed. No automatic assessment takes place. In special cases, additional documents such as proof of income may be requested.
-
Forwarding to Partner: If your creditworthiness meets our criteria, your binding booking request is forwarded to the respective partner dealership.
-
Dealership Review: The partner dealership reviews the booking and confirms it if all conditions are met.
-
Contact: Upon acceptance of the booking, the dealership will contact you to arrange a handover date. You can coordinate the exact day and time of the vehicle handover with the dealership.
-
Delivery: If you opt for delivery, this will be charged as a separate booking.
-
Payment Cycle: Generally, we charge at the beginning of a 30-day cycle. The first monthly rate may exceptionally be due upon acceptance of your booking request by the partner dealership. All subsequent rates will be charged on a 30-day cycle, starting from the day your subscription begins (the day of vehicle handover).