What Should I Do If I Have Technical Problems with the Vehicle? 🚗⚙️

If you experience technical problems with the vehicle, please follow these steps:

Important Information:

  • Contact Partner: Contact your mobility partner directly. You can find the contact details in your customer dashboard.
  • Manual: Check the vehicle manual, which may be in the car, for initial help.
  • Mobility Guarantee: New vehicles may have a mobility guarantee that can assist you in case of technical problems. Contact your partner for further information.