---
title: FAAREN stands for fair returns!
description: At FAAREN, we strive to provide a good vehicle subscription experience for both our customers and our mobility partners. Above all, this includes transparency and fairness when returning and handing o
---

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1. [help center & FAQ](https://help.faaren.com/en?hsLang=en)
2. [Cancellation and Return](https://help.faaren.com/en/cancellation-and-return?hsLang=en)
3. [Vehicle return](https://help.faaren.com/en/cancellation-and-return?hsLang=en#vehicle-return)

# FAAREN stands for fair returns!

#### FAAREN - the carefree vehicle subscription

![](https://help.faaren.com/hs-fs/hubfs/image-6.png?width=300&name=image-6.png)

At FAAREN, we strive to provide a good vehicle subscription experience for both our customers and our mobility partners. Above all, this includes transparency and fairness when returning and handing over the vehicle.

 

 

#### The Process

When the vehicle is handed over to you as the customer, as well as when the vehicle is returned at the end of your vehicle subscription, handover records are filled out and photos of the vehicle are taken. In this way, we ensure that any previous damage is not falsely attributed to you.

Typical wear and tear is already included in the vehicle subscription and is therefore not assessed. Accidental damage is covered up to the amount of the deductible included in your subscription. Damage or similar, which can be proven to have occurred during the use of the vehicle subscription, can be found under Insurance & Damage.

 

**You can find more information here:**

- [Damage to the paint](https://help.faaren.com/en/damage-to-the-paint?hsLang=en)
- [Damage to the body](https://help.faaren.com/en/damage-to-the-body?hsLang=en)
- [Damage to glass and light](https://help.faaren.com/en/damage-to-glass-and-light?hsLang=en)
- [Damage to the interior](https://help.faaren.com/en/interior-damage?hsLang=en)
- [Damage to tires, wheels and wheel covers](https://help.faaren.com/en/damage-to-tires-rims-and-wheel-shields?hsLang=en)
- [Damage to the bumper](https://help.faaren.com/en/damage-to-the-bumper?hsLang=en)
- [How to deal with small traces of use on the vehicle?](https://help.faaren.com/en/how-to-deal-with-small-traces-of-use-on-the-vehicle?hsLang=en)

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    - [After the booking request](https://help.faaren.com/en/booking?hsLang=en#after-the-booking-request)
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- [Vehicle Subscription](https://help.faaren.com/en/vehicle-subscription?hsLang=en#main-content)

    - [Mileage packages](https://help.faaren.com/en/vehicle-subscription?hsLang=en#mileage-packages)
    - [Change Vehicle](https://help.faaren.com/en/vehicle-subscription?hsLang=en#change-vehicle)
    - [Other](https://help.faaren.com/en/vehicle-subscription?hsLang=en#other)
- [Contract Duration](https://help.faaren.com/en/contract-duration?hsLang=en)
- [Pickup & Delivery](https://help.faaren.com/en/pickup-delivery?hsLang=en#main-content)

    - [Vehicle handover](https://help.faaren.com/en/pickup-delivery?hsLang=en#vehicle-handover)
    - [Delivery](https://help.faaren.com/en/pickup-delivery?hsLang=en#delivery)
- [Cancellation and Return](https://help.faaren.com/en/cancellation-and-return?hsLang=en#main-content)

    - [Cancellation](https://help.faaren.com/en/cancellation-and-return?hsLang=en#cancellation)
    - [Vehicle return](https://help.faaren.com/en/cancellation-and-return?hsLang=en#vehicle-return)
    - [Purchase after subscription](https://help.faaren.com/en/cancellation-and-return?hsLang=en#purchase-after-subscription)
    - [Revocation](https://help.faaren.com/en/cancellation-and-return?hsLang=en#revocation)
- [Insurance & Damages](https://help.faaren.com/en/insurance-damages?hsLang=en#main-content)

    - [Deductible](https://help.faaren.com/en/insurance-damages?hsLang=en#deductible)
    - [Second driver](https://help.faaren.com/en/insurance-damages?hsLang=en#second-driver)
    - [No-claims class](https://help.faaren.com/en/insurance-damages?hsLang=en#no-claims-class)
    - [Vehicle owner](https://help.faaren.com/en/insurance-damages?hsLang=en#vehicle-owner)
    - [Damage](https://help.faaren.com/en/insurance-damages?hsLang=en#damage)
    - [Abroad](https://help.faaren.com/en/insurance-damages?hsLang=en#abroad)
- [Breakdown or accident](https://help.faaren.com/en/breakdown-or-accident?hsLang=en)

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