How Do I Dispute an Invoice? 📄

If you want to dispute an invoice, please contact your mobility partner directly. Follow these steps:

1. Invoice Review:

   • Carefully review the invoice and note any points that are unclear or that you believe are incorrect.

2. Contact:

   • Contact your mobility partner directly. You can find the contact details in your customer dashboard.
   • Send an email or call the mobility partner and explain your issue in detail.

3. Documentation:

   • Have all relevant documents ready, such as the disputed invoice, contracts, or correspondence that support your claim.