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help center & FAQ
Pickup & Delivery
Delivery
Vehicle
Booking
Booking requirements
The booking
After the booking request
Contract
Payment
B2B
Vehicle Subscription
Mileage packages
Change Vehicle
Other
Contract Duration
Pickup & Delivery
Vehicle handover
Delivery
Cancellation and Return
Cancellation
Vehicle return
Purchase after subscription
Revocation
Insurance & Damages
Deductible
Second driver
No-claims class
Vehicle owner
Damage
Abroad
Breakdown or accident
Pickup & Delivery
All questions about pickup & delivery
Can I Pick Up the Vehicle on a Weekend or Public Holiday? 📅🚗
Vehicle handover
How Do I Get My Vehicle? 🚗📦
What Documents Do I Need to Have with Me at the Vehicle Handover? 📄
Delivery
Is the Delivery Date Binding? 🚚⏳
Are There Costs for Delivering the Car? 🚚💸
When Do I Have to Pay the Delivery Costs? 🚚💳
