help center & FAQ

Back to home

help center & FAQ

Vehicle Subscription

Mileage packages

Vehicle Subscription

All about the questions you might have during an already existing vehicle subscription with FAAREN.

Vehicle Swap Only Possible After Contract Term or Minimum Term 🚗🔄

Mileage packages

Mileage for Promotional Vehicles 🚗📉

What Mileage Packages Can I Choose with FAAREN? 📊

Can I Carry Over My Mileage Credit from One Month to the Next? 📈

Can I Change My Booked Mileage Package During the Subscription Period? 🚗📈

Are Unused Kilometers Reimbursed? 🚗📉

What Happens If I Exceed My Kilometer Limit? 🚗📈

See more

Change Vehicle

How can I change my vehicle?

How often can I change my vehicle?

Other

Do I Have the Right to a Resident Parking Permit with a Subscribed Car? 🅿️

Is There a FAAREN Hotline? 📞

What is Included in the "All-Inclusive" Car Subscription? 🚗✨

What If I Got a Speeding Ticket or a Fine? 🚦📄

Can I Bring a Pet in the Car? 🐾

Can I Pause My Subscription If I Don't Need the Car for a While? 🚗⏸️

What Should I Do If I Have Technical Problems with the Vehicle? 🚗⚙️

What Are the Advantages of a Car Subscription Compared to Buying a Car? 🚗💡

Can I Transfer My Subscription to Another Person? 🔄🚗

See more